Terms of Use

Welcome to the Asepticare Pty Ltd. website ("Website"). This Website is owned and operated by Asepticare ("we", "our", or "us"). By accessing or using this Website, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

1. No Medical Advice

The content on this Website is for informational purposes only and does not constitute medical advice.

Nothing contained on this Website, including text, graphics, or responses to general enquiries, is intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician, specialist, or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment plan. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.

2. Prescription and Compounding Services

Asepticare provides specialised compounding and dispensing services in accordance with the Therapeutic Goods Administration (TGA) regulations and the laws of Western Australia.

• Valid Prescriptions: The submission of a paper prescription photo or an eRx token via this Website or our secure portals does not guarantee that a medication will be dispensed. All orders are subject to clinical review and approval by a licensed Asepticare pharmacist.

• Right to Refuse: We reserve the right to refuse to dispense any medication if, in the professional judgment of our pharmacists, the prescription is invalid, forged, clinically inappropriate or contravenes Australian law.

• Pricing and Payment: Prices for compounded medications are specialised and will be confirmed prior to dispensing. Payment must be cleared before medications are dispatched for delivery or released for in-store pickup.

3. User Conduct and Responsibilities

By using this Website and our online forms, you agree that you will:

• Provide accurate, current and complete information when submitting enquiries, prescriptions or patient details.

• Not upload or transmit any malicious code, viruses or harmful data.

• Not attempt to bypass our security measures, including our Cloudflare spam protection and secure form endpoints.

• Not use the Website for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.

4. Third-Party Services and Portals

To provide secure and compliant services, Asepticcare utilises third-party platforms for processing prescriptions and securely managing patient profiles. When you transition from our Website to a secure patient portal or third-party endpoint, your use of that platform is governed by both our Privacy Policy and the specific terms and security frameworks of that provider.

5. Intellectual Property

All content on this Website, including but not limited to the Asepticare name, logo, text, graphics, layout and code, is the intellectual property of Asepticare or our licensors. You may not reproduce, distribute or modify any part of this Website without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by Australian law:

• Asepticare provides this Website on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the continuous operation of the Website or the accuracy of its non-clinical content.

• Asepticare, its directors, pharmacists and employees shall not be liable for any direct, indirect, incidental or consequential damages arising from your use of, or inability to use, this Website or any affiliated digital services.

7. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, secure and use your personal and sensitive health information. By agreeing to these Terms, you also acknowledge our Privacy Policy.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Western Australia and the applicable federal laws of Australia. Any disputes arising in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Western Australia.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting to this page. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

10. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us:

Email: info@asepticare.com.au

Phone: (08) [Insert Phone Number]

Address: 13A Bedbrook Place, Shenton Park WA 6008